Our Store Policies

Things You Need to Know

We founded Lexis Unique Luxury with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

 

Refund Policy

PLEASE NOTE: package delivery times may be extended due to the COVID-19 impact.



Due to the nature of the products, we offer we will not accept returns, ALL products are Final sale!


If any of your products arrive damaged, please contact us as soon as possible. Proof of the item being damaged will be required! You have 5 days of receiving your package to report any issues.

 

Shipping Policy

  • Shipping days are Monday, Wednesday & Friday! Orders placed after 3pm on a shipping day will ship on the next shipping day!

  • Please make sure you put in the correct shipping address, we cannot be responsible for packages if wrong address was entered.

  • If you made a mistake you can message lexisuniqueluxury@gmail.com within 24 hours and we can fix if it hasn't been fulfilled!

  • We are not responsible for lost or stolen packages. All orders are sent with tracking.